Help Desk

Below you’ll find answers to the questions we get asked the most about applying for loans, their respective requirements, and other related information.

What other payment methods are available?

Aside from paying directly at your branch, monthly payments are also made easier via DragonPay, ECPay, Palawan Pawnshop. Click here for instructions >

What are the requirements for getting a loan?

For Real Estate Loan requirements, click here

For Vehicle Loan requirements, click here

For Cash Loan requirements, click here

We offer other collateral loans. Click here for more details.

How much is the maximum amount for each loan product?

For Real Estate: Maximum amount depends upon the appraisal of the collateral
Vehicle Loan: Maximum amount depends upon the appraisal of the collateral
Show Money: Depends upon the amount required for Visa purposes

How old do I need to be to apply for a loan?

18 - 60 years old

How much is the processing fee?

Processing fee depends on the amount loaned and the documents to be processed.

How long is the loan application process and how would we know if they are approved or not?

Vehicle Loan – 3-5 working days maximum if required documents are complete
Real Estate Loan –7 working days maximum if required documents are complete
Show Money Loan – 1 day processing if required documents are complete
Payday Loan – 1 day processing if required documents are complete

For approval / disapproval / missing documents, expect a call from our loans processor

What are your payment options?

Aside from paying at the actual branch, payment can also be deposited to First Standard’s official BDO account (specific to the branch).

What is the penalty for missing a monthly payment

When client defers to deposit of the check for more than the 5-banking day grace period, client will have to pay a holding fee of (Php 1,500.00).

On top of that, client should also pay the interest for the month, forfeited rebate and the penalties. Penalty is computed based on the unpaid balance.

Do you offer loans to people outside the Philippines?

Currently, First Standard is catering to those based within the Philippines.

What are your office hours?

Monday and Friday - 8:00 AM - 6:00 PM
Tuesday to Thursday - 8:00 AM to 5:00 PM
Saturday - 8:00 AM - 12:00 PM

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